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Jeffrey Harris —
President and CEO
Jeffrey founded SHC Direct and leads its management
team. Jeffrey has over 20 years of marketing, sales,
sales management and client services/operations
experience in the incentive marketing and loyalty
marketing fields. Prior to founding SHC Direct, he
held the position of Executive Vice President of
Marketing and Client Services for S&H Citadel, Inc.,
Chicago. Prior to that, he was Executive Vice
President of Sales and Marketing for S&H Citadel
where he was responsible for all marketing and sales
functions. Jeffrey has been an active member of TEC
(The Executive Committee) since 1998.
Brian Hartman —
Vice President of Client Services
Brian heads up the team that manages all operational
deliverables for our client's programs. His goal is
to insure that our client's programs are executed
flawlessly in all respects. Simply put, great
program design and strategy needs to be combined
with quality execution in order to deliver excellent
program results. Brian's mission is to make sure
this happens, day-in and day-out for all SHC Direct
clients. Prior to joining SHC Direct, he was the
Senior Director of Operations for Carlson Marketing
Group overseeing all marketing deliverables for
channel, employee and consumer programs. Brian holds
an Undergraduate degree in advertising from Michigan
State University and completed his MBA at
Benedictine University.
Rebecca Haas —
Vice President of Decision Support
Rebecca joined SHC Direct from Sears where she
served as Director of Analytics for the Customer
Relationship Marketing group. Rebecca brings over 15
years of experience in database marketing and
analytics to SHC Direct. Rebecca holds a Bachelor
and Master's degree in Applied Probability and
Statistics from Northern Illinois University.
Mark Horbal — Vice
President of Information Technology
Mark joined SHC Direct from V Technology Group,
where he served as President and chief architect for
mission critical systems. Prior to joining VTG, he
was involved in consulting and software product
development in the private sector and Bell
Laboratories. His experience in information
technology, management and business development
spans nearly 30 years. Mark holds Undergraduate and
Graduate degrees in Electrical Engineering and
Computer Science from the University of Illinois.
John Morris — Vice
President of Business Development
John joined SHC Direct from Creditek, a finance and
accounting business process outsourcing provider to
Fortune 1000 companies, where he served as Vice
President of Business Development. Prior to joining
Creditek in 1999, he served as Regional Vice
President of sales for Carlson Marketing Group. John
has nearly 30 years of sales experience, with nearly
half of that time spent developing client solutions
in the loyalty marketing sector. John holds
Undergraduate and Graduate degrees in English
Literature from the University of Wisconsin.
Dave Martin - Chief People Officer
Since joining the SHC Direct team in January 2008, Dave has contributed in a variety of roles and responsibilities.
As Director of Operations, Dave led the customer service group (including contact center, fulfillment, and escalation support),
as well as the IT infrastructure and QA teams. One of his prized duties continues to be championing the internal SHC Associate
Engagement initiative – the success of which groomed Dave for his current role as Chief People Officer. By focusing on cultural
priorities and communication needs, Dave has naturally fit into this new position at SHC. Prior tenures at Netflix and HR Solutions
burnished Dave’s credentials in the Human Resources domain, as he was regularly heading new employee requisition and onboarding processes,
administering benefits, implementing creative incentives, drafting employee engagement surveys and follow-up action items,
and, most importantly, empowering people to work to their strengths. Dave holds a B.A. from DePauw University and an
advanced degree in the School of Life.
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