Jeffrey founded SHC Direct and leads its management team. Jeffrey has over 20 years of marketing, sales, sales management and client services/operations experience in the incentive marketing and loyalty marketing fields. Prior to founding SHC Direct, he held the position of Executive Vice President of Marketing and Client Services for S&H Citadel, Inc., Chicago. Prior to that, he was Executive Vice President of Sales and Marketing for S&H Citadel where he was responsible for all marketing and sales functions. Jeffrey has been an active member of TEC (The Executive Committee) since 1998.

David oversees day-to-day operations at SHC Direct. David joined the SHC Direct team in October of 2002. Prior to joining SHC Direct, David was the Founder and Chief Executive Officer of American Trading Services, managing the firm's operations in New York City and Israel. He was previously Vice President for Client and Participant Services for S&H Citadel, Inc., a leading incentive marketing company. Prior to that role, David was Vice President/Controller; Manager, Financial Planning & Control; and, Manager, Awards Services. David received his Master's degree in Business Administration from New York University, where he received honors as a Stern Scholar.

Brian heads up the team that manages all operational deliverables for our client's programs. His goal is to insure that our client's programs are executed flawlessly in all respects. Simply put, great program design and strategy needs to be combined with quality execution in order to deliver excellent program results. Brian's mission is to make sure this happens, day-in and day-out for all SHC Direct clients. Prior to joining SHC Direct, he was the Senior Director of Operations for Carlson Marketing Group overseeing all marketing deliverables for channel, employee and consumer programs. Brian holds an Undergraduate degree in advertising from Michigan State University and completed his MBA at Benedictine University.

Rebecca joined SHC Direct from Sears where she served as Director of Analytics for the Customer Relationship Marketing group. Rebecca brings over 15 years of experience in database marketing and analytics to SHC Direct. Rebecca holds a Bachelor and Master's degree in Applied Probability and Statistics from Northern Illinois University.

Mark joined SHC Direct from V Technology Group, where he served as President and chief architect for mission critical systems. Prior to joining VTG, he was involved in consulting and software product development in the private sector and Bell Laboratories. His experience in information technology, management and business development spans nearly 30 years. Mark holds Undergraduate and Graduate degrees in Electrical Engineering and Computer Science from the University of Illinois.

John joined SHC Direct from Creditek, a finance and accounting business process outsourcing provider to Fortune 1000 companies, where he served as Vice President of Business Development. Prior to joining Creditek in 1999, he served as Regional Vice President of sales for Carlson Marketing Group. John has nearly 30 years of sales experience, with nearly half of that time spent developing client solutions in the loyalty marketing sector. John holds Undergraduate and Graduate degrees in English Literature from the University of Wisconsin.

Dave brings over 15 years of fulfillment logistics and customer service experience to the SHC Direct team. His focus for the past nine years has been developing and growth-scaling operations for burgeoning organizations within the e-commerce industry. During his tenure at Netflix, where he built out the company's Midwest operations, Dave's drive to discover new efficiencies and best practices resulted in a few of his initiatives becoming company-mandated procedure. One of these was the fulfillment process of how Netflix matched a subscriber's movie preferences with the advertisement they would receive on the mailed envelope. Dave holds a B.A. from DePaul University, and is currently working towards obtaining PMP certification from the Project Management Institute.