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Published Articles
The Private Label Credit Card Dilemma
Is your private label card really as powerful a tool for cultivating customer loyalty – especially in today's credit averse environment – as it perhaps once was? The fact is, a number of retail marketing leaders have been determining that the answer is NO. See why.



The Loyalty Planning Process: Five Questions to Think Through Before You Launch
If you are exploring the viability of launching a loyalty program – whether it is your intention to work with a resource partner or manage the program internally – you will be well served to carefully consider the types of questions posed in the balance of this article. Read now!

Case Study
The New 80-20: Using Business Intelligence to Shatter Assumptions

Beauty means business for the global leader in salons, hair restoration centers and cosmetology education. Our client's salons are the salon of choice for women who like to... more
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