Senior Vice President and Chief Strategy Officer Doug Kershner brings over 16 years of information technology and operations experience to the SHCDirect team. Doug’s experience centers on the incentive marketing and loyalty marketing fields. Prior to joining SHCDirect in 1998, he was CIO of S&H Citadel, an incentive marketing company. Before his tenure at S&H Citadel, Doug held various information technology and operations management positions at Carlson Marketing Group. Doug is a graduate of the University of Dayton with a degree in Systems Analysis.

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